Utah

Hi, I'm Doctronic.
 I help pharmacies solve the
refill problem
with AI.

*Free for pharmacies. Non-controlled medications only.

Safe, simple, and fast.

01.

Patient scans QR code

At the pharmacy counter, patients scan a QR code to initiate their prescription renewal request.

02.

Identity verification

The patient securely verifies their identity through HIPAA-compliant authentication.

03.

AI doctor reviews RX

Medical-grade AI evaluates the request with licensed physician oversight.

04.

Send to pharmacy

If approved, the renewal is transmitted via standard eRx to the pharmacy.

A worldwide first in prescription access. Convenient, secure, and just $4.

Completely free for participating pharmacies.


What Pharmacies Can Expect

Your pharmacy receives prescription renewals through standard eRx channels, processed quickly and seamlessly. Once a patient completes their request and the renewal is approved, you'll receive it just like any other prescription—no special action required.

  • Patient must be physically located in Utah and select a pharmacy in the state.
  • Prescription request is reviewed by clinical-grade AI.
  • $4 patient service fee per refill—pharmacy receives standard dispensing fees
  • Approved renewals are securely sent via eRx within minutes.
  • Pharmacy processes and dispenses using existing workflows.
  • Patient picks up prescription at their convenience.

What Pharmacists Can Say

"Out of refills? You can scan this QR code to request a renewal. If approved, it comes straight back to us."

Pharmacy impact at a glance

How this technology transforms daily pharmacy operations

Zero cost to pharmacies

No setup fees, transaction fees, or ongoing costs. This program is completely free for participating pharmacies.

No workflow changes.

Renewals arrive via standard eRx channels. No new portals, systems, or training required for staff.

Physician-supervised AI

Every clinical decision uses medical-grade AI with real-time licensed physician oversight.

Immediate resolution

Patients get answers within minutes instead of waiting 24-72 hours for prescriber offices to respond.

Reduced counter frustration

Pharmacy staff can offer a solution instead of managing patient disappointment without clinical authority.

Maintains relationships

Preserves existing connections with prescribers and patients while improving service delivery.

Frequently Asked Questions

The program covers non-controlled medications only. This includes common maintenance medications for conditions like high blood pressure, cholesterol, diabetes, and similar chronic conditions. Controlled substances are not eligible.

Most patients receive a decision within minutes. If approved, the prescription is sent to your pharmacy via standard eRx immediately.

Currently, this is a state-approved pilot program available exclusively in Utah. Patients must be physically located in Utah and select a Utah pharmacy.

No. There's no registration, software installation, or workflow changes required. Renewals arrive through your existing eRx system just like any other prescription.

Every request is evaluated using medical-grade AI with evidence-based protocols.

Patients pay a $4 service fee per refill request. The prescription cost is separate and collected by the pharmacy as usual.

If the AI determines a renewal isn't appropriate, the patient is able to connect with a physician through the Doctronic platform within minutes to discuss their prescription denial. The $4 fee only applies to approved renewals.

What patients are saying

Discover how Doctronic is transforming prescription access

Contact Us

Have questions about the program? We're here to help.

Email Support

Send us an email and we'll respond withing 24 hours.

pharmacy.support@doctronic.ai

Phone Support

Speak directly with our pharmacy support team.

(800) 123-4567